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Sirona Technical Service
Sirona Technical Service Hotline: 1300 490 869
Every dental practice uses a variety of dental equipment, which creates a degree of complexity when a service technician is called. At Sirona we have one distinct advantage over our competitors: as a factory direct supplier, we only sell and service Sirona equipment and selected complementary Sirona partners (Durr, Nitram, Melag and Schick).
Our service team are trained in our product, giving them a focus and expertise level un-matched by any other service team in Australia and New Zealand. In addition, we have structured the Technical team so that there is a Technical Product Specialist for each of the four main categories of equipment – Treatment Centres, X-Ray, CAD/CAM and Instruments/Hygiene. By doing this, we have provided focus within our focus. These Specialists are responsible for information flows, training, resolution of difficult issues and communication within our Service team.
Included in our broader Service Team are a number of independent service technicians and companies across Australia and New Zealand. Sirona has developed a tight network of high quality, customer-focused technicians and we work hard to ensure that they are included in communication and training. By doing this we are able to ensure that our customers can get the service required in a timely and effective manner. Contact Us for more information regarding the Sirona Service Team and the services we provide!
Preventive Maintenance Programs
Treatment Centre Annual Maintenance Program
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Clean the waste system
Clean the suction system
Clean traps and replace filters
Check air and water pressures
Check air and water flows at the handpieces
Replace wear and tear items such as o-rings, diaphragms and seals
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Handpiece Preventive Maintenance Service
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Replacement of bearings and O-Rings
Complete clean of the parts (including the chuck)
Re-assembly to the exacting standards of Sirona, including mounting the bearings using the factory-approved assembly method
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Handpiece Repair Centre
Don’t wait for your handpieces to wear out and break down! Servicing every 12-15 months helps prolong the life of your handpieces and reduce inconvenient downtime. The Sirona Handpiece Repair Centre in Melbourne offers you excellent and reliable servicing for all your Sirona handpieces!
Regular servicing with Sirona Handpiece Centre will give you the benefits of:
Keeping your handpieces in “as new” condition
Reducing expensive repair or complete replacement
Competitive pricing
Genuine Sirona parts with complete Sirona warranty
Installation by factory-trained, experienced Sirona technicians
Excellent service guaranteed, with the offer of 48 or 72-hour turn around time for our Gold and Silver Service Customers
Click here to download the Handpiece Repair Request Form.
Contact Us for more information regarding the Sirona Technical Support Team the services we provide!
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